Base pay: £25,000 Annually (Pro-rated to 30h/week)

Individual Contributor level 1 as per our Career Development Framework.

EMI Share Options: £10,000

Number of vacancies: 1

Location: This is a remote-first role with a mix of in-person team meetings, with mandatory 2-Day Quarterly Company Conferences across various UK locations and optional Monthly Socials in London and Birmingham. We expect at least 1 day a week in our London Bridge office when the duty calls, so it might be helpful to have quick commute options.

Please note that we are currently unable to provide visa sponsorship for this position. Applicants must have the Right To Work in the UK.

An exciting opportunity to join a high-growth technology scale-up focused on eliminating fuel poverty and improving living standards in Social Housing as a People Admin.

Our Mission

At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper. One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.

We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.

This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.

Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.

The Role

Switchee is looking for a People Administrator to join our People team and lead the hands-on, day-to-day support we provide to our staff and our own team. 

As our People Administrator, you’ll be the glue that keeps our People Team running smoothly. Your goal? To ensure the day-to-day People operations are a well-oiled machine, from assisting in recruitment and onboarding new hires to maintaining accurate HR records, helping to create a top-notch employee experience.

Most importantly, you are a positive, self-motivated, enthusiastic individual eager to learn and grow in the People field. Ensuring Switchee is one of the best places to work is one of the things you wish to be able to contribute to.

Responsibilities:

• Handle all things People-related admin, including keeping our HR system up to date, managing employee records, contracts, and all essential paperwork. 
• Support our Talent Manager with phone screening candidates and ensuring a smooth recruitment process (We've got all the tools; we need someone who will wield them with pride!)
  
• Provide a seamless onboarding experience using our tools and processes that will help new Switchee team members feel like part of the team from Day 1.
• Be the friendly face (or voice) answering queries about policies, pay, benefits, and more. You’re the go-to for everything People-related!
• Assist in organising our legendary team events. We’re serious about fun around here!
• Support in improving HR processes and help keep everything compliant (yep, we need someone who loves the nitty-gritty too).
• Work closely with our People team to roll out exciting initiatives, from engagement surveys to employee well-being programs.

What are we looking for?

• You have a razor-sharp eye for detail and love ensuring everything is in tip-top shape.
• Whether it’s assisting a colleague with a question or working across teams, you thrive on building relationships and helping others.
• You’re comfortable with HR systems, Excel, and all things digital. (Bonus points if you’ve used CharlieHR, Teamtailor or similar!)
• You can juggle multiple tasks like a pro, prioritising like a champion (while its a journey even the most experienced people are on, we are looking for someone who recognises its an important one from day 1)
• You bring a can-do attitude to everything you do and have a genuine passion for creating an amazing workplace.

Who you are:

These are ideal but not required - we will happily consider applicants who we believe can successfully grow into the role, even if they are not 100% qualified. We promote a diverse, inclusive and empowering culture at Switchee:

• You’ve spent at least 1 - 2 years in an administrative role. 

• Experience working for a start-up or scale-up company is ideal.

• Experience delivering both face-to-face and remote support to a range of people.

• Experience talking to people from all walks of life.

• Experience working remotely! - big one.

• You are friendly, helpful, curious and have strong communication skills; you can explore problems and explain non-HRie. This is not your average "HR team". We are People-first and People-centric. 

• You are service-minded and love nothing more than to help other people succeed.

What are we like?

We are a diverse bunch of people at Switchee. That said, there are some characteristics we always look for:

• The desire to build something revolutionary.

• Care about the environment and are interested in energy efficiency.

• Interested in technology and neat solutions to complex problems.

• Biassed toward action.

• You're open, positive, and straightforward.

• We are not able to nurture success for those who don’t thrive on challenge and change.

• We are not a team for people who believe in negative chatter and gossip.

Perks

• Unlimited holiday policy + Bank Holidays! No need to count those Winter break days anymore!

• Everyone at Switchee enjoys flexible working hours and is the master of their own routine.

• We have a remote-first Hybrid Working Model, with offices near London Bridge.

• We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner.

• We host Quarterly offsites as an integral component of our Hybrid Working arrangements. These offsites are mandatory for all team members and serve as a vital opportunity to foster cohesion and collaboration within our diverse workforce. However, we endeavour to accommodate everyone and look out for one another and the various needs of the team.

• We socialise together with regular outings in London and Birmingham.

• We provide an L&D budget and access to our Switchee Library, where you can request new books monthly.

• We provide access to Private Medical Health Insurance, Mobile GP app and Life Assurance.

• We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time.

P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles. We also practise an anti-bias approach to recruitment. Read more about it here.

Application Process

1. Phone Screen (People team) - 20mins

2. Technical Interview & Take Home Task with hiring manager & member of the People Team - 60mins

3. Culture add interview with wider team & Talent Manager - 60 mins

This role will be accepting applications up until the 15th October 2024