Sales Development Representative (SDR)
An exciting opportunity to join a high-growth technology start-up focused on eliminating fuel poverty and improving living standards in social Housing as a Sales Development Representative.
We usually respond within three days
Base pay: £30,000.00 per annum
IC1 (Junior) as per our Career Development Framework.
Commission Structure
We've calculated this compensation in line with our Benchmarking Philosophy.
Opportunity for a Sales Development Representative to join a high-growth technology start-up focused on eliminating fuel poverty and improving living standards in social housing through data insights.
Role: Sales Development Representative
Reporting to: Head of Enterprise
Location: This is a field-based sales role, with a mix of remote working, customer travel, as well as limited company and head office gatherings.
Our mission
At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper.
One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.
We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.
This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.
Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.
Your responsibilities
The Sales Development Representative, SDR, is responsible for creating qualified sales opportunities for the wider sales team. This role sits at the front of the sales process and focuses on identifying target accounts, engaging decision-makers, understanding business needs, and booking high-quality meetings for Account Managers or Business Development Managers.
This is a high-activity role suited to someone who is curious, resilient, organised, commercially aware, and comfortable speaking to new people every day. The SDR does not close deals, but plays a major part in building pipeline and driving revenue growth.
This role is ideal for someone who enjoys pace, targets, structure, and continuous improvement. It is not a passive account management role. It requires discipline, consistency, and confidence.
The Role:
The main purpose of the role is to generate new business opportunities through outbound prospecting, inbound lead follow-up, research, and professional engagement with potential customers.
The SDR is expected to:
Build pipeline for the sales team through prospecting and outreach using marketing-generated and inbound leads. Other lead sources are encouraged.
Open conversations with the right people in the right accounts and ensure these leads are kept warm until passing them over to the commercial team.
Qualify interest, need, fit, and timing and book meetings that have a realistic chance of progressing.
Demonstrate a thorough knowledge of our business product and value proposition.
Collaborate with the commercial team on sales and account strategies.
Network at every opportunity and build key business relationships.
Represent the company well at the first point of contact.
Consistently display a high level of energy, drive, enthusiasm, initiative, commitment, and professionalism.
Ensure a high level of engagement with the CRM, ensuring information is consistently uptodate.
We are a company built on a strong desire to help social housing providers. You will need to have the ability to learn about our industry and talk with authority on it. We will provide regular in-house sessions on the industry and our product offerings, but it is up to you to work with the team on how to best utilise this information.
Your experience
Previous experience in a sales, customer-facing, telesales, lead generation, recruitment, account management, or business development role is helpful, but not always essential.
Strong verbal and written communication skills.
Comfortable speaking on the phone and engaging senior stakeholders.
Good research skills and attention to detail.
Able to write concise and relevant outbound emails.
Able to use CRM systems such as HubSpot, Salesforce, or similar.
Confident using LinkedIn and modern prospecting tools.
Good time management and self-discipline.
Comfortable working to targets, metrics, and regular review.
Who You Are
We are a diverse bunch of people at Switchee. That said, there are some characteristics we always look for:
The desire to build something revolutionary.
Care about the environment and are interested in energy efficiency.
Interested in technology and neat solutions to complex problems.
Biased toward action and open to feedback and being coached.
You are comfortable talking to and opening up conversations in various situations.
You are naturally curious, good at asking questions and professionally energetic
You're open, positive under pressure, and straightforward.
You have a commercial mindset, self-motivated and consistent in your output.
We are not able to nurture success for those who don’t thrive on challenge and change.
We are not a team for people who believe in negative chatter and gossip
Perks
Unlimited holiday policy + Bank Holidays! No need to count those Winter break days anymore! Everyone at Switchee enjoys flexible working hours and is the master of their own routine.
We have a remote-first Hybrid Working Model, with offices near London Bridge.
We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner.
We host Quarterly offsites as an integral component of our Hybrid Working arrangements. These offsites are mandatory for all team members and serve as a vital opportunity to foster cohesion and collaboration within our diverse workforce.
We socialise together with regular outings.
We provide an L&D budget and access to our Switchee Library, where you can request new books monthly.
We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time.
P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles. We also practice an anti-bias approach to recruitment. Read more about it here.
Application Process:
1. Phone Screen (Remote) - with Storm, People and Office Manager
2. Technical Interview (Remote) - with Vicky, Head of Enterprise and another Commercial team member
3. Task & Role play (in-person- London) - with Storm, Vicky, and Tom, Commercial Director
4. Culture Fit interview (in-person- London) - with Storm
To prepare for the interview stages, review all the available information about Switchee online, and our careers website and most importantly, prepare real-life examples of having dealt with the responsibilities listed in the job description.
- Department
- Business Development
- Role
- Sales Development Representative
- Locations
- London HQ
- Remote status
- Hybrid
- Employment type
- Full-time
London HQ
Workplace & culture
We look for people who share our values and bring something unique to our culture.
Values are shared beliefs that guide our decision-making, and culture is how we function as a group and how we live our values as individuals.
Discover more about how we cultivate our culture HERE.
Here are some examples that reflect who we are:
We have the desire to build something revolutionary
We care about the environment and are interested in energy efficiency.
We like technology and neat solutions to complex problems.
We focus on results, not hours worked
We're open, positive, and supportive.
We move quickly and iterate fast, creating frameworks and structures as we evolve
We are not able to nurture success for those who don’t thrive on challenge and change.
Gossip and negativity do not get rewarded in this culture.